by Richard McCaulsky-Clarke | Mar 5, 2022 | Business, in-person, Past Events, Virtual
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Mon, March 14, 2022
10:00 AM – 12:00 PM EDT
Virtual / In-person
About this Event
Have you ever put yourself in the shoes of your client/customer? What kind of experience and interactions does a client/customer have with your brand?
Whether it’s a potential client/customer or an established one, it’s essential to understand the stages and touchpoints along the way.
In this two-hour session, we will discuss the five stages of a customer journey, outline the steps they take based on your brand, map out the touchpoints and identify areas of opportunity.
When done effectively the customer journey can be seamless and intuitive leading to a pleasant customer experience.
Join us for this two-hour intensive, as we:
- Explore your current customer journey
- Map out your ideal customer journey
- Identify additional areas of opportunity to engage with your potential client/customer
- And so much more!
Virtual participants – will be provided a zoom link to join.
In-Person attendees are limited to eight and include light snacks.
Please note, follow C3 Collab to stay up to date with upcoming events including labs, panel discussions, and more.
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$99 – $125
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Schedule:
Mon, March 14, 2022
10:00 AM – 12:00 PM EDT
Virtual / In-person
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Location
Virtual – Zoom
In-person –
Creative Collaborative Community
367 Silver Lane
East Hartford, CT 06118
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by Richard McCaulsky-Clarke | Mar 5, 2022 | Business, in-person, Past Events, Virtual
Mon, March 14, 2022
10:00 AM – 12:00 PM EDT
Virtual / In-person
About this Event
Have you ever put yourself in the shoes of your client/customer? What kind of experience and interactions does a client/customer have with your brand?
Whether it’s a potential client/customer or an established one, it’s essential to understand the stages and touchpoints along the way.
In this two-hour session, we will discuss the five stages of a customer journey, outline the steps they take based on your brand, map out the touchpoints and identify areas of opportunity.
When done effectively the customer journey can be seamless and intuitive leading to a pleasant customer experience.
Join us for this two-hour intensive, as we:
- Explore your current customer journey
- Map out your ideal customer journey
- Identify additional areas of opportunity to engage with your potential client/customer
- And so much more!
Virtual participants – will be provided a zoom link to join.
In-Person attendees are limited to eight and include light snacks.
Please note, follow C3 Collaborative to stay up to date with upcoming events including labs, panel discussions, and more.
by Richard McCaulsky-Clarke | Jan 17, 2021 | Co-working, Past Events
[vc_row][vc_column][vc_row_inner][vc_column_inner width=”2/3″][vc_column_text]Ready to make your ideas a reality and reach your goals?
Virtual Co-working & Accountability sessions are here for you to learn and attract your ideal clients with a customer journey that connects.
Join the C3 Collaborative monthly Virtual Co-working sessions.
” Never doubt that a small group of thoughtful, committed people can change the world. Indeed. It is the one thing that ever has.” – Margaret Mead
The C3 Collaborative Community are for those of you who:
- Are creative, freelancers, or small business seeking to scale
- Are tired of leading busy lives and seeking to be productive
- Welcome having someone hold you accountable for your action items
- Welcome meeting like-minded individuals for the purpose of networking, collaborating, or simply getting to know each other
- Enjoy having deeper conversations with industry experts
- Welcome the thought of having all the resources necessary to start/grow a business within a community.
C3 Collab Monthly Accountability Sessions begin on Sunday, January 17th – Friday, January 29th.
Each week will start with an e-mail check-in, followed by scheduled working sessions (sprints).
Momentum Monday: 9:00 – 10:30 AM
Work It Wednesday: 9:00 – 11:00 AM, 2:30 – 4:30 PM, 9:00 – 10:30 PM
Follow Up Friday & Weekly Wins: 9:00 – 11:00 AM, 11:30 AM – 12:00 PM (Wins)
Each Virtual Co-working session will include:
- Introductions and goals for the session
- Work session “sprints” – bring your work (to-do list) for the hour
- Wrap-Up – discuss wins and items that require additional time, next steps
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$20 – $45
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Schedule:
Sun, Jan 17, 2021, 2:00 PM –
Fri, Jan 29, 2021, 12:00 PM EST
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Location
Online Event
Refund Policy
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by Richard McCaulsky-Clarke | Sep 1, 2020 | Past Events, Workshop
[vc_row][vc_column][vc_row_inner][vc_column_inner width=”2/3″][vc_column_text]With C3 Collab learn to attract your ideal clients with a customer journey that connects, providing an authentic experience that drives retention.
About this Event
This series is ideal for you if you have been in business for a couple of years or more and still find the following to be challenging:
- Identifying or attracting your ideal clients
- Developing brand messaging that connects with your audience
- Understand all the touch-points in your customer journey
- Determine if your digital customer experience is ideal
- Customer retention
What you can expect each week:
-
- W1: Client Avatar – Learn how to clearly define current and future customer segments.
- W2: Brand Image and Messaging – Learn how to create content and imagery that connects with your ideal clients.
- W3: Customer Journey – Learn what customer journey mapping is, identify gaps, and explore areas of opportunity.
- W4: Customer Experience (digital) – We will explore your website together, to attract your ideal client, add new brand messaging, and understand current customer experience vs ideal customer experience.
- W5: Customer Engagement – Learn the vast platforms and vast ways you engage with your customers.
- W6: Customer Retention – Develop a customer retention plan to increase customer loyalty.
Course overview: This 6-biweekly live series will guide you through the essentials in attracting your ideal clients with a customer journey that connects, providing an authentic experience that drives retention.
Sessions will take place biweekly from 9 am – 10 am,
starting October 9, 2020, and ending December 18, 2020.
Who Should Register: This course is for creatives and passionate entrepreneurs that have already been in business for 2 years or more.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][vc_raw_html]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[/vc_raw_html][vc_column_text el_class=”thim-color”]
$65 – $295
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Schedule:
Fri, Oct 9, 2020, 9:00 AM –
Fri, Dec 18, 2020, 10:00 AM EDT
meets biweekly
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Location
Online Event
Refund Policy
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