Customer Journey

by Richard McCaulsky-Clarke | Sep 1, 2020 | Past Events, Workshop

[vc_row][vc_column][vc_row_inner][vc_column_inner width=”2/3″][vc_column_text]With C3 Collab learn to attract your ideal clients with a customer journey that connects, providing an authentic experience that drives retention.

About this Event
This series is ideal for you if you have been in business for a couple of years or more and still find the following to be challenging:

• Identifying or attracting your ideal clients
• Developing brand messaging that connects with your audience
• Understand all the touch-points in your customer journey
• Determine if your digital customer experience is ideal
• Customer retention

What you can expect each week:

• • W1: Client Avatar – Learn how to clearly define current and future customer segments.
  • W2: Brand Image and Messaging – Learn how to create content and imagery that connects with your ideal clients.
  • W3: Customer Journey – Learn what customer journey mapping is, identify gaps, and explore areas of opportunity.
  • W4: Customer Experience (digital) – We will explore your website together, to attract your ideal client, add new brand messaging, and understand current customer experience vs ideal customer experience.
  • W5: Customer Engagement – Learn the vast platforms and vast ways you engage with your customers.
  • W6: Customer Retention – Develop a customer retention plan to increase customer loyalty.

Course overview: This 6-biweekly live series will guide you through the essentials in attracting your ideal clients with a customer journey that connects, providing an authentic experience that drives retention.

Sessions will take place biweekly from 9 am – 10 am,

starting October 9, 2020, and ending December 18, 2020.

Who Should Register: This course is for creatives and passionate entrepreneurs that have already been in business for 2 years or more.[/vc_column_text][/vc_column_inner][vc_column_inner width=”1/3″][vc_raw_html]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[/vc_raw_html][vc_column_text el_class=”thim-color”]

$65 – $295

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Schedule:

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Location

Online Event

Refund Policy

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