Frequently Asked Questions

Answer all of your questions

Purchases & Refunds

Contact us at info@c3collab.com to get assistance.
Simply enter the "coupon code" into the field in the checkout screen.
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Making Courses

Contact us at info@c3collab.com to get assistance.
If you signed up on a site that sends lots of emails, like promotions or newsletters, you can use the unsubscribe link to stop getting these emails. On your computer, go to Gmail. Open an email from the sender you want to unsubscribe from. Next to the sender's name, click Unsubscribe or Change preferences.
Passwords can be changed by requesting a new password in your Profile screen.
  • Once you have selected the program and/or service of choice and payment has been processed. You will receive an e-mail notification with access to your account. Your account will provide you with access to the modules and/or community information based on your purchase.
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  • Access to the website and/or curriculum depends upon service package. Services inclusive of the S.T.A.R.R. business approach have access for a minimum of eight weeks.  For monthly service offerings, access will remain open while monthly payment has been received; lack of payment will result of loss of access.
Your Courses may not be associated with your account. Contact info@maryanncruz.co for assistance.

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